Payment Provider

Connect Klarna to Wilph

Klarna Order Management credentials let Wilph read orders, captures, refunds and disputes.

Roughly how long
About 10 minutes
Who can do it
A Klarna Merchant Portal user with access to API credentials.

Before you start

  • The Merchant ID (MID) the store sells under.
  • The region your Klarna account is hosted in.

Step by step

  1. Open API credentials

    Log in to the Klarna Merchant Portal, select the right store or Merchant ID, and open Settings → Klarna API credentials.

  2. Generate new credentials

    Create a new set. Klarna shows a username, which looks like a long UUID, and a password. The password is shown once.

  3. Note the region

    Klarna hosts accounts in Europe, North America and Oceania, and each has its own API address. Pick the one your merchant account belongs to — the Merchant Portal shows it with your account details.

  4. Paste them into Wilph

    In Wilph, open Dashboard → Integrations → Klarna → Connect and save the username, password and region.

What Wilph asks for

The exact fields on the connection form, in order.

  • API username

    The username linked to your Merchant ID in the Klarna Merchant Portal.

  • API password / keyStored encrypted

    The API password or current Klarna API key paired with the username.

  • Klarna region

    Choose the region where your Klarna merchant account is hosted.

The password is encrypted before storage.

Find Klarna Order Management credentials

If something goes wrong

Credentials are refused with no clear reason.

The most common cause is the wrong region. Europe credentials do not work against the North America endpoint.

You have several Merchant IDs.

Credentials belong to one MID. Generate them under the MID whose orders your support team answers about.

Still stuck? Get in touch — tell us which step it failed on and what it said.

More payment provider guides

Ready to connect Klarna?

Open Integrations in your Wilph dashboard and paste in what you collected.