Pricing
Everything included. Priced by volume.
No per-resolution fees. No per-agent pricing. The only thing that changes between plans is how many tickets you send us.
Sending more than 15,000 tickets a month? Talk to us.
Included in every plan
- ✓AI autopilot replies
- ✓Unlimited team members
- ✓Custom domain for outbound email
- ✓Live chat + Instagram DM channels
- ✓Priority support
- ✓Dedicated onboarding & SSO
Questions people ask first
What counts as a ticket?+−
One customer conversation, however many messages it takes to resolve. A thread that goes back and forth six times is one ticket, not six.
What happens if I go over my plan?+−
Nothing breaks and nothing stops sending. We'll flag it and talk about moving you up a plan — you won't get a surprise invoice.
Do you charge per resolution or per agent?+−
No. Per-resolution pricing punishes you for automating more, and per-agent pricing punishes you for adding teammates. You pay for volume.
Are some features locked to higher plans?+−
No. Every plan gets every feature, including custom outbound domains, all channels, and SSO. The plans differ only in how many tickets they cover.
Is there a contract?+−
Monthly. Leave whenever — though we'd rather you tell us what went wrong first.
What does onboarding involve?+−
Forwarding your support inbox, connecting your shop and carriers, and writing down the policies the agent should follow. Most teams are drafting replies the same week.
Ready to see it on your own tickets?
Start free, connect your inbox, and watch it draft replies before you let it send anything.