Shipping

Connect GLS Denmark to Wilph

GLS Denmark Web API credentials let Wilph read parcel status for shipments sent on your GLS agreement.

Roughly how long
About 10 minutes
Who can do it
Whoever owns the GLS agreement. These credentials are not self-service — GLS issues them.

Before you start

  • Your GLS customer number.
  • An email to, or a call with, your GLS contact.

Step by step

  1. Ask GLS for Web API access

    Contact your GLS Denmark account manager or GLS support and ask for Web API credentials for your customer number. There is no button in a portal for this.

  2. Collect all four values

    GLS supplies an API username, an API password, your Customer ID (kundenummer) and a Contact ID. Wilph needs all four — ask for the Contact ID explicitly, as it is the one most often left out of the reply.

  3. Paste them into Wilph

    In Wilph, open Dashboard → Integrations → GLS Denmark → Connect and save all four values.

What Wilph asks for

The exact fields on the connection form, in order.

  • GLS API username

    The Web API username supplied with your GLS agreement.

  • GLS API passwordStored encrypted

    The password supplied by GLS for Web API access.

  • Customer ID

    Your GLS customer number as expected by the Customerid request field.

  • Contact ID

    The Contactid value supplied by GLS for parcel processing.

The password is encrypted before storage; the identifiers are stored encrypted alongside it.

View the GLS Denmark Web API

If something goes wrong

GLS sent only a username and password.

Reply asking for the Customerid and Contactid values used by the parcel processing API. Requests fail without them.

The credentials work for one department but not another.

GLS issues them per customer number. A shop with several customer numbers needs the pair matching the number its parcels are sent on.

Still stuck? Get in touch — tell us which step it failed on and what it said.

Ready to connect GLS Denmark?

Open Integrations in your Wilph dashboard and paste in what you collected.