Shipping

Connect PostNord to Wilph

A PostNord Developer Portal key lets Wilph read parcel tracking and delivery status.

Roughly how long
About 15 minutes
Who can do it
Anyone who can register in the PostNord Developer Portal.

Before you start

  • A PostNord Developer Portal account.
  • Your PostNord customer number, if you want tracking by your own reference rather than by parcel ID.

Step by step

  1. Register in the developer portal

    Create an account at the PostNord Developer Portal and confirm the email it sends you.

  2. Create an application

    Add an application named Wilph and subscribe it to the tracking API. Some subscriptions are approved automatically; others take a day or two.

  3. Copy the key

    Once the subscription is active, the application page shows a consumer key. That is the API key Wilph asks for.

    Test and production keys are different values. Take the production one unless you are deliberately testing.

  4. Paste it into Wilph

    In Wilph, open Dashboard → Integrations → PostNord → Connect, paste the key, and add the customer number only if you have one.

What Wilph asks for

The exact fields on the connection form, in order.

  • API keyStored encrypted

    Create and manage API keys in the PostNord Developer Portal.

  • Customer numberOptional

    Needed for reference-based tracking; tracking by parcel ID only needs the API key.

The key is encrypted before storage. Tracking by parcel ID needs only the key; reference-based lookups also need the customer number.

Get a PostNord Developer Portal key

If something goes wrong

The key returns “not authorized”.

Check the application's subscription to the tracking API is approved and active, not just requested.

Lookups by your own order reference find nothing.

Reference lookups require the customer number. Add it to the connection in Wilph.

Still stuck? Get in touch — tell us which step it failed on and what it said.

Ready to connect PostNord?

Open Integrations in your Wilph dashboard and paste in what you collected.