Shipping
Connect ShipStation to Wilph
A ShipStation API key lets Wilph read live tracking status for every carrier you ship with there.
- Roughly how long
- About 5 minutes
- Who can do it
- A ShipStation user with access to Account Settings.
Before you start
- A ShipStation login with admin rights.
Step by step
Open API Settings
In ShipStation, go to Settings → Account → API Settings.
Copy the API key
If no key exists yet, generate one. If one already exists, copy it rather than regenerating — regenerating breaks every other tool using it.
Regenerating is not reversible, and it will silently break any other integration you have connected.
Paste it into Wilph
In Wilph, open Dashboard → Integrations → ShipStation → Connect and save the key.
What Wilph asks for
The exact fields on the connection form, in order.
- API keyStored encrypted
ShipStation → Settings → Account → API Settings. One key, sent as the API-Key header.
The key is encrypted before storage. Once saved, a reply about an order with a tracking number quotes the live status ShipStation reports.
Find your ShipStation API key ↗If something goes wrong
Another tool stopped working after connecting Wilph.
The key was regenerated rather than copied. Paste the new one into the other tool as well — ShipStation has one key per account.
Only some carriers' parcels appear.
ShipStation only knows about shipments created through it. Labels bought directly with a carrier need that carrier connecting too.
Still stuck? Get in touch — tell us which step it failed on and what it said.
More shipping guides
Ready to connect ShipStation?
Open Integrations in your Wilph dashboard and paste in what you collected.